Customer and contracts
Here you can find all questions regarding customers and contract management.
Customermanagement
- How do my customers receive their invoices?
- How can I create a new customer?
- How does billwerk validate the VAT ID of customers?
- Based on what is the taxation of a customer determined?
- How can I send documents by mail?
- What kind of customer data is saved and where?
Contractmanagement
- What information can I see in the contract details?
- How do I create a contract?
- How can I change a trial period that is still running?
- How can I up- or downgrade a contract?
- How do I book a component for a customer?
- How can I record metered component usage for a customer?