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  1. billwerk Help Center
  2. Logs

Logs

Here you can find questions regarding logged orders, payment transactions, refunds, emails and webhooks.

In general

  • Best Practice evaluating payment issues
  • Which logs are available?

Audit Logs

  • How can I track changes in the system?

Notifications

  • Which notifications are available?

Orders

  • What status can orders have?
  • What information can I find about orders?

Emails

  • What information can I find about sent emails?
  • How can I resend an undelivered email?

Refunds

  • What information can I find regarding refunds?

Webhooks

  • What information can I find about sent webhooks?

Payment transactions

  • What status can payment transactions have?
  • Where can I find information about a payment transaction?
  • How can I reconcile the payment documents of the payment service providers with my customer contracts?

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FAQ

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